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REFUND POLICY

ONLINE MEMBERSHIP & ONLINE DONATIONS
  • Effective Date: 25.08.2025
  • Last Updated: 25.08.2025

Thank you for choosing to become a member through our online platform. Please read our Return & Refund Policy carefully before making a payment.

1. Non-Refundable Membership Fees

All membership fees paid through our online platform are non-refundable, including but not limited to situations where:

  • An incorrect membership type or plan was selected during the registration process.
  • The member no longer wishes to continue the membership after making the payment.
  • The member fails to utilize the benefits of the membership.

Once a membership transaction is successfully completed, the amount paid will not be reversed, refunded, or transferred under any circumstances.

2. Responsibility for Correct Selection

It is the responsibility of the user to carefully review all membership options, features, and applicable terms before confirming and making the payment. We strongly advise you to:

  • Read the membership descriptions in detail.
  • Verify the pricing and duration.
  • Contact our support team if any clarification is needed before proceeding with payment.

3. Technical Errors

In the rare event of a technical error (such as double billing or payment failure with debit), we will review the transaction and process a refund if deemed valid. You must notify us at support@billawar.com within 7 days of the transaction along with:

  • Proof of payment
  • Transaction ID
  • Details of the issue

Refunds in such cases (if approved) will be processed to the original payment method within 7–14 business days.

4. Cancellation Policy

  • Once a membership is activated, it cannot be cancelled mid-term.
  • No partial refunds will be provided for unused time, benefits, or services under the selected membership plan.

5. Need Help?

If you believe a transaction has been made in error or need assistance before making a payment, please contact us:

  • billawarassociation@gmail.com
  • 022-26176404, 022-26101569
  • Work Hours: 11:00 A.M. TO 7:00 P.M.